Keynotes Speakers

Dr. Susan M. Dray

Dr. Susan M. Dray has worked to improve the fit between technology and people since 1979, first as a member of a group of human factors research on Honeywell, and later in defending usability of corporate systems in American Express. Since founding her consulting firm in 1993, has helped customers to create products and services that are useful, usable and desirable, providing research and user experience for a wide range of products, systems and innovative applications. She has worked in many countries worldwide, and she is widely known for its expertise in international user studies.

Through her many professional activities, Dr. Susan has contributed to the development of user experience, the user-centered design, professions in usability. A member of the Society of Human Factors and Ergonomics, she was awarded the Lifetime Service Award from the Association for Computing Machinery Special Interest Group on Computer-Human Interaction (ACM-SIGCHI) and was named ACM Distinguished Engineer. He is currently Director of Publications of the Board of Directors of the Association of Professional User Experience.

Dr. Kathi Kitner, Intel

Kathi R. Kitner, a cultural anthropologist and Senior Research Scientist with Intel Labs’ Interaction and Experience Research (IXR) group since 2006, has primarily worked in the area of Information and Communication Technology for Development (ICTD), researching how the social constructs of gender and class act as a conduit for different types of technology usage and adoption. Her work spans cultures and geographies, from Mexico to Chile, and India (with Jo Tacchi) to South Africa, looking at the intersection of new technologies and media and both rural and urban economic development schemes. Her most recent work is located in Uganda and South Africa, where Kathi is presently leading anthropological and design research to develop new understandings of vibrant data, urban experiences and mobile technology use in informal economies. Previous to her position at Intel Corporation, she has focused on the uneven process of globalization, tourism and resilience in Venezuela and the Yucatan; pathways to heroin addiction in Miami, and social impact assessments in United States and Caribbean fishing communities. Kitner holds a Ph.D. in Anthropology and Latin American Studies from the University of Florida.